Brandtrack Integration with HostMe: Enhance the Guest Journey with Sound
What if your waitlist could be in charge of your store’s music?
HostMe is a modern, cloud-based reservation, waitlist, and table management system used by restaurants worldwide. It helps businesses reduce wait times, manage guest flow, and ensure smoother service transitions across peak and off-peak hours.
But there’s one guest experience element that HostMe can’t manage on its own: the emotional tone of the room. That’s where Brandtrack comes in.
By integrating HostMe with Brandtrack, you gain the ability to sync real-time guest data, like waitlist status, walk-in surges, or table availability, with your business’s soundtrack. As a result, you get a space that feels responsive, intentional, and fully aligned with your operational rhythm.
This isn’t just about music. It’s about using sound to shape perception, patience, and profit.
What does this integration do?
When HostMe registers spikes in waitlist length, upcoming large bookings, or fluctuating table availability, Brandtrack responds by adjusting the background music accordingly:
- Waitlist growing? More upbeat and energetic playlists keep guests distracted, improving perceived wait times.
- Dining room near capacity? Music helps increase table rotation subtly by elevating tempo and ambient energy.
- Quiet late lunch window? Softer, intimate music invites guests to stay longer and explore the menu more deeply.
The goal is a sonic environment that’s always in sync with what your guests are experiencing — or about to experience.
Benefits of integrating HostMe with Brandtrack
🕒 Reduce perceived wait times
Guests feel time pass faster in environments with upbeat, emotionally positive music. This helps lower walkout rates during peak hours.
🎯 Align music with front-of-house flow
Brandtrack reads HostMe’s real-time seating data and adapts the soundtrack accordingly — no need for staff to adjust manually.
📈 Drive revenue with rhythm
Clients using Brandtrack report an average 22% boost in revenue due to longer stays during off-peak hours and faster table turnover during peak periods.
🍽️ Create memorable emotional moments
Guests are more likely to remember the “feel” of a place than the price of the meal. Music curated in sync with service flow increases return rates and word-of-mouth value.
🧘 Less stress on staff
Hosts and managers don’t have to double as DJs. Brandtrack automates the vibe — letting your team focus on service.
📱 Integrates seamlessly with HostMe notifications
You can even sync certain music triggers with HostMe actions like VIP arrivals, large party seating, or event mode.
💸 All music fully licensed
No need to worry about legal risks. Brandtrack’s music catalog is 100% licensed for commercial environments, saving you up to $450,000 in compliance costs.
How to activate this integration
It’s fast, supported, and scales easily:
- Log into MyBrandtrack
- Go to the “Integrations” panel
- Select HostMe
- Click “Activate Integration”
- Our team configures the sync and begins programming playlists
We’ll identify key operational variables from your HostMe flow — including average wait time, seating cadence, and booking spikes — and pair them with musical strategies that support your service goals.
Whether you run a single-location bistro or manage a chain of venues, we help you implement consistent, data-driven sonic experiences across the board.
Let music become your manager
Overall, it’s suitable to say that HostMe manages the structure of your dining room while Brandtrack manages the soul.
Together, they create a front-of-house experience that’s not only efficient but also unforgettable. One where music adapts to waitlists, moods, and moments as fluidly as your host's seat tables.
Activate this integration today in MyBrandtrack and turn your operational data into a revenue-generating, loyalty-building soundtrack.